Frequently Asked Questions

What does the POLARIS Protection Plan cover?

The POLARIS Protection Plan covers the repair or replacement of factory installed mechanical and electrical parts in the event of a covered mechanical breakdown.

Please refer to a state-specific extended service contract for details and exclusions for your state.

When does coverage on my contract begin?

Coverage under this service agreement begins on the in-service date (original purchase date) of your vehicle. The expiration date is determined by adding the number of months of the term selected to the vehicle's in-service date.

For example:

In Service Date of Vehicle: 1/1/2014

Purchase Date of Service Contract: 5/1/2014. Agreement Term: 60 Months. Effective Date of Contract: 1/1/2014. Expiration Date of Contract: 1/1/2019.

What are the benefits of the POLARIS Protection Plan?

✔ Covered repairs become Polaris' problem, not your unexpected expense.

✔ Industry-leading coverage up to 5 years - a lot can change in five years, your Polaris coverage won't be one of them.

✔ Factory repairs available at all 1,500 Polaris dealers in North America.

$1000 TRIP Interruption

If your trip is interrupted by your machines Mechanical Breakdown, Polaris will reimburse the costs of meals, lodging, rental or any other miscellaneous expenses excluding Gas and automotive repairs up to $300 per trip!

Pickup Service & Vehicle Rental

Polaris will cover the pickup and delivery expense up to $50 to the nearest Polaris repair facility. Couple that with our vehicle rental discount you are riding again in no time!

Three year coverage on all motorized Polaris Engineered® Accessories

Polaris Protection offers complete protection for your machine, including all Polaris Engineered motorized accessories. Ride with confidence. Polaris has you covered.

Who do I contact with issues related to my product or service needs?

Contact your local Polaris dealership for hassle free claims processing.

If you need to change or modify your payment terms call 1-800-POLARIS.

For TRIP interruption services, please have your vehicle information ready and call Nation Safe Driver tool free: 1-888-684-9327.

Who do I contact with questions related to my POLARIS Protection Plan?

Your local Polaris Dealership or Polaris at 1-877-472-1372.

How do I claim my benefits?

Visit any of the Polaris Dealership across North America.

Can I cancel the plan at anytime?

Yes. Subject to refund terms and conditions. See state-specific extended service contract for details.

How do I cancel my plan?

You can cancel by calling Polaris at 1-877-472-1372 or by visiting any Polaris dealer.

What happens if I sell or trade in my product?

Your POLARIS Protection Plan contract is transferable. See the contract for transfer instructions and fee.

If I make modifications to my product, will my POLARIS Protection Plan contract still cover my product?

Any modifications or alterations made to the unit that go beyond any factory installed Polaris Parts or any part that would contribute to the mechanical or electrical failure of covered parts per your contract are not covered under the extended service contract.

Can I transfer my plan from one unit to another?

This plan cannot be transferred to different units.

What products does the POLARIS Protection Plan contract cover?

The POLARIS plan covers Polaris ATVs, Rangers, RZRs, Snowmobiles, Victory® Motorcycles, Indian® Motorcycle, Singshot®, and GEM cars.

How long do I have to purchase the POLARIS Protection Plan?

This offer is valid while the original manufacturer's Warranty is in force.

Is my POLARIS Protection Plan accepted at all Dealerships?

Yes, all authorized Polaris Dealers accept the POLARIS Protection Plan contract.

Where can I get my Polaris Extended Warranty Plan Agreement covered equipment serviced?

Visit the Polaris website at http://www.Polarisusa.com/locator/ or contact the Polaris Extended Warranty Plan administrator at 1-800-272-0372 to find an authorized service center.

What responsibility do I have for maintaining my equipment covered under the Polaris Extended Warranty Plan Agreement.?

You must maintain your equipment in accordance with the manufacturer's recommended maintenance schedules. Keep your receipts as proof of maintenance even if you maintain your own equipment. If you do not have a copy of your manufacturer's maintenance schedule, please call the manufacturer and request a copy.

Can I buy a POLARIS Protection Plan contract plan from my Dealer on my new unit?

You can purchase a POLARIS Protection Plan contract from your Dealer as long as the unit is still under the original manufacturer's Warranty.